Zeigen Tours & Safaris

Privacy Policy 1. Introduction We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website, services, and platforms. By using our website and services, you consent to the terms of this Privacy Policy. 2. What Information We Collect We may collect and store the following types of personal information: Full name Email address Contact number (e.g. WhatsApp) Travel preferences (destinations, dates, special requests) ID/passport number (only if required for bookings) Payment-related details (note: no credit card numbers are stored directly) 3. How We Use Your Information Your information is used to: Respond to inquiries and bookings Process reservations and issue travel documents Communicate updates, confirmations, and itineraries Improve our services and customer experience Comply with legal or regulatory requirements (e.g. travel laws, insurance) 4. How We Share Your Information We do not sell or rent your personal information. However, we may share necessary details with: Partner hotels, lodges, or tour operators (to complete your booking) Trusted third-party providers for payment processing or travel logistics Legal or regulatory authorities when required by law All third parties are bound by similar privacy obligations. 5. Data Security We take appropriate security measures to protect your personal information, including: Secure email and storage systems Access control and encryption where necessary Limited internal access to personal data on a “need to know” basis 6. Your Rights You have the right to: Access the personal information we hold about you Request correction or deletion of your information Withdraw consent for communication at any time Lodge a complaint with the Information Regulator of South Africa To exercise these rights, contact us at: info@zeigentours.com 7. Cookies and Tracking Our website may use cookies to: Improve loading speed and navigation Track anonymous visitor behaviour (e.g., Google Analytics) You can disable cookies in your browser settings. 8. Third-Party Links Our website may link to external sites (e.g. partner lodges, booking tools). We are not responsible for the privacy practices of these websites. Always read their privacy policies. 9. Updates to This Policy We may update this policy from time to time to reflect legal or operational changes. The latest version will always be available on our website. 10. Contact Us For any questions or concerns about this policy, please contact: Zeigen Tours & Safaris 📧 info@zeigentours.com 🌐 https://zeigentours.com